Returning your order

Every Flying Flowers gift is guaranteed.

If you have reasonable cause for dissatisfaction with any of our products, Contact Us within 14 days of receipt and we will offer a replacement, refund or voucher. To aid our quality control standards customers may be requested to return unsatisfactory goods to enable further examinations to take place. You can contact us via phone, email and fax please see for more details.

In the unlikely event of availability difficulties we reserve the right to substitute a bouquet with one of equal or greater value.

This does not affect your statutory rights as a consumer.

Please see our Terms & Conditions for more details.