Terms and Conditions

All gift prices stated include delivery. All products are subject to availability. In the unlikely event of demand exceeding supply, Flying Flowers guarantee to send a similar bouquet or product of equal or greater value.

The 10% discount for the Valentines Range ordering online applies to the bouquets not the Bundles, Chocolates, Ribbons or Teddy Bears.

Flying Flowers will accept payment by most major credit and debit cards. Payment will be taken from your account at the time of ordering.

All credit/debit card payments are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non–delivery.

The actual delivery date for flowers and plants delivered by UK first class post cannot be guaranteed. Please allow up to three working days for orders to be delivered from time of ordering.

You will automatically be advised if the date you have selected for delivery is not possible. Unfortunately, Flying Flowers is unable to deliver to PO Box numbers.

If possible we suggest that you obtain the full UK postal address before ordering. If you do not have the full address you may enter an address manually, however, we can not accept responsibility on the rare occasions that a bouquet or gift is not delivered by Royal Mail.

Flowers By Courier cannot be delivered to certain post codes. Delivery is available to most UK mainland addresses (excluding highlands, islands, Northern Ireland and some parts of Cornwall and Devon).

Please note: Not all hospitals will accept delivery of flowers - Please check with the hospital before ordering as we cannot be held responsible for flowers being refused.

For overseas deliveries, please provide as full an address as possible including the recipient's phone number, if known (this will only be used in case of delivery difficulties). Flying Flowers cannot be held liable for incorrectly provided recipient's addresses.

Not all bouquets available for despatch in the UK are available for despatch overseas. Should you attempt to send a bouquet to a country where it is not valid the order will be rejected at the point of entry of the recipient's address. To see all bouquets available for overseas delivery please see our Flowers Overseas pages.

For all deliveries outside Europe, bouquets are despatched in the country of destination.

Please note that gifts containing alcohol are only available to over 18’s.

Your statutory rights are not affected.

Please see our Delivery Information page for further details of our service.