Our Flower Freshness Guarantee
Fresh Flowers Delivered Straight to Your Door
Since 1981 we have been delivering flowers across the UK and overseas, so we understand the importance of making sure our flowers are always fresh. We want to ensure that only the freshest blooms arrive at your door and stay fresh for as long as possible. That’s why we offer our freshness guarantee across all our hand-arranged bouquets.
You can find our guarantee on all our product pages, just look for the green tick.
How do we do it?
To ensure that all our flowers are at their freshest, we make sure that care is taken throughout each step of getting your flowers to your door.
On the farms
All of our products are sourced from our supplier’s own farms or from accredited growers. This ensures that we can check the quality of the buds from the get go.
Once the stems are cut, the undergo post-harvest treatments which helps to boost quality, reduce waste and improves the opening of the bud. They are also kept under strict temperature control from the farms to the packing facilities.
From the farm, they are then checked and processed for quality against specification requirements. If they don’t pass, they don’t go through. Once they get the thumbs up on quality, each flower goes through the ‘conditioning process’. This ensures hydration and freshness of stems ahead of packing.
A sample is then taken to our supplier’s dedicated vase life room to test. This helps us know how long from when you’re flowers arrive they are likely to last for. We usually say 5 days but with proper care, they can last even longer!
Packed with care
A lot goes into the packing process to ensure that your flowers stay fresh and secure. As different stems require different levels of care, products are packed to each individual specification by experienced teams.
We also include ‘On Guard’ and ‘Buddy’ stickers on all our packaging. These explain about guard petals on our roses and how we send all our flowers in bud to guarantee they’re at their freshest. All finished products are quality checked to make sure they are correct and up to standard before they are shipped out to you.
Fresh to your door
Then your bouquet is sent on its way to you through our free delivery service.
You don’t need to worry about your flowers sitting in a depot somewhere for long periods of time either. They are only packed the day before they are sent out to you so you can rest assure your flowers will be as fresh as possible when they get to you.
Once the flowers reach your door, it’s up to you to make sure they stay fresh which is why we include free flower food and our handy care guide with every package.
This easy to follow guide explains how to care for each flower type plus some ideas on how you can be creative with your arrangements. You can read more about this on our Flying Flowers Delivery page.